Leadership

How to React on Critical Feedback, and Get the Best Out of it.

Receiving criticism directly related to job performance is never easy to do. However, when you get constructive criticism it can truly aid in achieving greater proficiency if you understand how to react to the information that you are privy to. Here are 5 tips on how you should react in a professional manner to make the best of the situation at hand.

by Amy Q.

How to React on Critical Feedback, and Get the Best Out of it.

Be an Active Listener

Even though it can be wholly humbling to have to sit in a secluded room with your supervisor and to hear what they have to say about their impression of your job performance. Your first instinct might be to have an attitude or put up a wall to where you are not really listening to what they have to say. But try to avoid doing so by keeping an open mind and actively listening to the conversation. In truth, the supervisor will most likely want to help you reach your full potential and will give you ways in which you can improve.

Clarify, Clarify, Clarify

It may feel uncomfortable, like all of the odds are against you at first. But if you need to take notes and then after the supervisor is finished speaking, ask questions in order to clarify what is really being asked of you. There should be concrete measures of performance appraisal that will help you have solid goals that will ultimately improve your job tasks. A supervisor should never say things in general terms, such as that you are just doing a bad job.

In contrast, what they should say is something more like, you have been late three times in the last two weeks and that is simply unacceptable. That way it sets a clear and concise target goal of arriving to work on time or even early in order to start your responsibilities. When you understand what is expected, it makes it easier to reach that goal.

Think Partnership

Each relation between a supervisor and an employee should be considered as a partnership because a leader does not succeed without having a good team behind them. Go out of your way to point out things that are going well in order to remind of the good things.

Reaffirm Your Commitment

After receiving constructive criticism, it would be useful to verbally show your commitment to being a good employee and your desire to be a productive staff member. Doing so will reassure the supervisor that you are hearing what has been said and you are willing to make the necessary changes.

Go Over Your Job Description

Do not settle for ambiguous measures of job performance because it is much harder to reach a goal if what constitutes success is unclear. And lastly ask to go over your job description again, that way you have a detailed listing of what you are responsible for and you can work from that list.

Being a good employee is something that most people want to be, but it can be confusing to know how to. Try being an active listener during important conversations in order to wholly understand what the supervisor’s intentions are. Next, take an active role in the coaching session by clarifying exactly what needs to be done.


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